FAQ


 

Soy Candle FAQ & Troubleshooting

1. What is soy wax?

Answer: soy wax is a type of candle wax processed from soyabean oil that is used to pour superior quality container candles and melt

2. Why soy candles?

Answer: soy candles have many benefits compared to it's traditional counterparts. Soy candles are clean burning which means they are better for you and for the environment. Soy candles also burn slowly and smell amazing, making them the ideal wax to use for a long lasting, gorgeously smelling candle

3. Why does my wick have a black "mushroom" shape after burning?

Answer: this can be the result of carbon buildup. To prevent this issue, trim the wick after each burn, and if you see mushrooming during a burn, blow out the candle, trim, and relight

4. How long can I burn my candle at a time?

Answer: we don't recommend burning your candle for more than two hours at a time. If the candle is burned for longer than two hours the container may overheat and is at risk of cracking

5. Are soy candles toxic?

Answer: soy candles, unlike their traditional counterparts, are very non-toxic as they do not release any carcinogens. The Fragrance Lab candles are safe, always.

6. What are some safety precautions should I take before burning my candle?

Answer: never leave a candle unattended. Never burn a candle near anything that may be flammable. Keep candles out of reach of children and pets

7. What makes The Fragrance Lab candles different from the rest?

Answer: here at The Fragrance Lab we aim to offer a superior luxury product that burns well and smells amazing. Our soy candles are extra-scented and one 10oz candle can fill up an entire room with fragrance that lasts hours after the candle is blown out. Our candles are hand-crafted, cruelty-free, and smell damn good